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Elixir pharmacy staff are available 24 hours a day at 1-844-222-5584

CSHCS Formularies – Updated as of 04/05/2021

A formulary is a list of guidelines for coverage of drugs and other products through Total Health Care.


Approved Drug List Changes



Exception Requests

Email Exception Request: pharmacy@thcmi.com

Please include Member Name, Member ID, Member Phone #, Drug Name, Prescribing Doctor’s Name, Prescribing Doctor’s Phone # and Exception Request Information.

Total Health Care Member Information

Pharmacy Benefit Information

Members may obtain the following information through Elixir:

  • Determine their pharmacy benefit financial responsibility
  • Order a refill for an existing mail order prescription (Applies only to Commercial, 3 – Tier & Qualified Health Plan Drug Formularies)
  • Locate an in-network pharmacy
  • Conduct a pharmacy proximity search based on zip code
  • Provide information on drug-drug interactions
  • Provide information on common side effects and risks of a drug
  • Provide information on generic alternatives