Priority Health

THC Members

If you are calling about claims, benefits or billing questions while you were a Total Healthcare Member please contact us at:


Total Health Care Customer Service
(313) 871-2000 or (800) 826-2862
Monday – Friday 8:00 a.m. – 5:00 p.m.
TTY# 7-1-1


3011 W. Grand Blvd.
Suite 1600
Detroit, MI 48202


To access your Member Portal please click here

THC Providers

Provider enrollment inquiries and all other questions can be emailed to


Claims inquiries can be directed to or 800-826-2862

THC Agents/Brokers

If you are an agent or broker and need assistance please email

THC Social Media

Facebook – You can find us @TotalHealthCareUSA
Twitter – You can find us @TotallyTHC

THC Nurse Hotline

Not sure if you need to go to the emergency room? Need Medical Advice?


Get around-the-clock answers for your health related questions from Total Health Care nurses anytime day or night. A nurse can also recommend the best place to seek treatment for your symptoms.


To speak to a nurse, call (800) 826-2862


Note: If you have a medical emergency, please go to the nearest Emergency Room or dial 911.

Priority Health Members

If you have transitioned to Priority Health and have questions about your new Priority Health plan please contact us at the Customer Service number on the back of your ID Card, or at the numbers below:


Customer Service hours
Mon. – Thurs. 7:30 a.m. to 7 p.m.
Fri. 9:00 a.m. to 5 p.m.
Sat. 8:30 a.m. to noon


Medicaid: (888) 975-8102

Employer Group: (800) 446-5674

Individual MyPriority Plans: (800) 528-8762