Contact us with your general inquires or to request health information.

 

Total Health Care

3011 W. Grand Blvd.
Suite 1600
Detroit, MI 48202

 

(313) 871-2000 or (800) 826-2862

 

TTY# 7-1-1

 

Members

Customer Service Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

 

To access your Member Portal please click here

 

Providers

 

call 844-THC-DOCS to speak with a provider relations representative regarding any provider issue (e.g. membership, referrals or contracts).

 

Provider enrollment inquiries and all other questions can be emailed to  providerupdate@thcmi.com

 

Claims inquiries can be directed to claims@thcmi.com or 800-826-2862 x 3851

 

Agents/Brokers

 

If you are an agent or broker and need assistance please email marketing@thcmi.com


Nurse Hotline

Not sure if you need to go to the emergency room? Need Medical Advice?

Get around-the-clock answers for your health related questions from Total Health Care nurses anytime day or night. A nurse can also recommend the best place to seek treatment for your symptoms.

To speak to a nurse, call (800) 826-2862, extension 4357 (HELP)

Note: If you have a medical emergency, please go to the nearest Emergency Room or dial 911.