Contact us with your general inquires or to request health information.


Total Health Care

3011 W. Grand Blvd.
Suite 1600
Detroit, MI 48202


(313) 871-2000 or (800) 826-2862


TTY# 7-1-1



Customer Service Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.


To access your Member Portal please click here




call 844-THC-DOCS to speak with a provider relations representative regarding any provider issue (e.g. membership, referrals or contracts).


Provider enrollment inquiries and all other questions can be emailed to


Claims inquiries can be directed to or 800-826-2862




If you are an agent or broker and need assistance please email

Nurse Hotline

Not sure if you need to go to the emergency room? Need Medical Advice?

Get around-the-clock answers for your health related questions from Total Health Care nurses anytime day or night. A nurse can also recommend the best place to seek treatment for your symptoms.

To speak to a nurse, call (800) 826-2862

Note: If you have a medical emergency, please go to the nearest Emergency Room or dial 911.