Contact us with your general inquires or to request health information.
Total Health Care
3011 W. Grand Blvd.
Detroit, MI 48202
(313) 871-2000 or (800) 826-2862
Customer Service Hours
Monday – Friday
8:00 a.m. – 5:00 p.m.
To access your Member Portal please click here
call 844-THC-DOCS to speak with a provider relations representative regarding any provider issue (e.g. membership, referrals or contracts).
Provider enrollment inquiries and all other questions can be emailed to firstname.lastname@example.org
Claims inquiries can be directed to email@example.com or 800-826-2862 x 3851
If you are an agent or broker and need assistance please email firstname.lastname@example.org
Not sure if you need to go to the emergency room? Need Medical Advice?
Get around-the-clock answers for your health related questions from Total Health Care nurses anytime day or night. A nurse can also recommend the best place to seek treatment for your symptoms.
To speak to a nurse, call (800) 826-2862, extension 4357 (HELP)
Note: If you have a medical emergency, please go to the nearest Emergency Room or dial 911.