Priority Health

THC Members

If you are calling about claims, benefits or billing questions while you were a Total Healthcare Member please contact us at:


Total Health Care Customer Service
(313) 871-2000 or (800) 826-2862
Monday – Friday 8:00 a.m. – 5:00 p.m.
TTY# 7-1-1


27777 Franklin Rd
Suite 1300
Southfield, MI 48034


To access your Member Portal please click here

THC Providers

Provider enrollment inquiries and all other questions can be emailed to


Claims inquiries can be directed to or 800-826-2862

THC Agents/Brokers

If you are an agent or broker and need assistance please email

Priority Health Members

If you have transitioned to Priority Health and have questions about your new Priority Health plan please contact us at the Customer Service number on the back of your ID Card, or at the numbers below:


Customer Service hours
Mon. – Thurs. 7:30 a.m. to 7 p.m.
Fri. 9:00 a.m. to 5 p.m.
Sat. 8:30 a.m. to noon


Medicaid: (888) 975-8102

Employer Group: (800) 446-5674

Individual MyPriority Plans: (800) 528-8762