Power Outage

July 1, 2021 IMPORTANT MESSAGE- PRIOR AUTHORIZATION/UTILIZATION MANAGEMENT:Total Health Care’s systems have been restored. Requests can be faxed to: Urgent requests: 313.748.1312 Admissions/all others: 313.748.1319 If unable to fax, continue to email authorization requests and clinical information to customerservice@thcmi.com with the subject line “UM Request”.  Emails containing protected health information (PHI) must be sent as secure email.

Auto Insurance Reform FAQ

Questions about the new auto insurance law and how it affects you? Click here for more information.

Provider Portal Information

Providers– Eligibility and Benefits are now available in your provider portal.

Portal Maintenance

Please be advised that the Total Health Care Portals will be down for system maintenance from Noon on Friday 10/23 until 10pm Sunday 10/25

Provider Announcement

Please be advised that the Provider Meeting scheduled for March 25th is being POSTPONED.