Priority Health Integration Member Information

As Total Health Care integrates with Priority Health, we are sure you have questions. Please find a link to our Member FAQ about the Integration here

Cybersecurity

Learn more about the cybersecurity incident.

You Are Important to Us

We are currently experiencing very high call volumes to our Customer Service Department. Just a reminder you can also reach us by email at THCCustomerService@thcmi.com. We are working hard to respond. Thank you for your patience.

Member PCP Changes

Members – at this time PCP changes cannot be done through the portal. We are diligently working to get this feature back up in running. In the meantime, please contact customer service at 800-826-2862 x3350 to update your Primary Care Physician.

COVID-19

Like you, all of us at Total Health Care USA are concerned about the COVID-19 Coronavirus. We’re working with physicians and government officials throughout the country to offer our members every resource available to keep them as safe as possible during this difficult time. To that end, Coronavirus testing will be free for all our…

Portal News

Due to the most recent upgrade of the THC portals, there are changes that may have affected our compatibility with certain web browsers. Please note: Effective Immediately our portals are no longer compatible with the following browser versions due to security requirements. Internet Explorer 7 thru 10, Safari 1 thru 6, Mozilla Fire Fox 1 thru…

Provider Portal Information

Providers– Eligibility and Benefits are now available in your provider portal.

Portal Maintenance

Please be advised that the Total Health Care Portals will be down for system maintenance from Noon on Friday 10/23 until 10pm Sunday 10/25

Provider Announcement

Please be advised that the Provider Meeting scheduled for March 25th is being POSTPONED.

Portal Maintenance

Please be advised that our Portal’s will be down starting Thursday (8/8/2019) at 8:30pm and will not be back up until Friday (8/9/2019) at 12:00pm